A Frontline AI specialist product
LawFlow Pro

AI legal intake, conflict-aware routing and action control for modern law firms.

LawFlow Pro turns calls, messages and enquiries into structured legal actions, with AI-assisted intake, matter matching, conflict-aware routing, follow-up, audit control and solicitor-side AI support.

AI Helper for every solicitor or user

Draft emails where configured, research legal or client context, prepare updates, create reminders, plan travel or visit notes, and support day-to-day admin within controlled permissions and audit boundaries.

Built and delivered by Frontline AI as either a custom build or a managed service.

LawFlow Pro Live Legal Action Board dashboard
Live Legal Action Board

Real operational dashboard proof

Staff can see matters, actions, callbacks, ownership and urgency in one live legal action board.

AI Legal Intake

Capture calls, forms, messages and enquiries before they disappear into inboxes or missed callbacks.

Matter Intake

Collect structured details and classify matter type, urgency and next action.

Conflict & Entity Check

Route conflict-sensitive, restricted or urgent matters into review before the wrong action is taken.

Action Board & Follow-Up

Create owned actions for callbacks, follow-up, matter setup, approval gates and staff tasks.

LawFlow Pro workspace sidebar menu reference
Product Walkthrough

Inside the LawFlow workspace

LawFlow Pro is organised around the work your firm actually needs to control: intake, consultations, callbacks, restricted records, conflict review, audit history, AI support and call-flow automation.

DashboardLive overview of matters, callbacks, consultations, staff status and legal actions.
Matter IntakeStructured capture of new enquiries, matter details and required follow-up.
ConsultationsTrack booked consultations, fact-finds and appointment outcomes.
SolicitorsStaff, availability and routing ownership for legal work.
CallbacksCallback requests, urgency, ownership and follow-up status.
Restricted RecordsRestricted or sensitive matters that need controlled access.
Entity ManagementClients, related parties, matter links and relationship checks.
Conflict AdminConflict review, decision support and audit-controlled checks.
Audit CentreActivity history, compliance evidence and accountability trail.
Test LabSafe testing area for workflow checks, regression evidence, feature validation and controlled release confidence.
AI HelperSolicitor-side AI support for emails, updates, reminders, research and admin.
Call Flow DesignerConfigurable workflows for calls, messages, intake routes and follow-up automation.
How It Works

Enquiry arrives

Call, web form, email, SMS or WhatsApp route.

AI captures

Key details, matter type, urgency and missing information.

Checks run

Entity, matter, conflict and restricted-record logic.

Action created

Callback, conflict review, consultation or staff task.

Firm acts

The right person follows up with a controlled audit trail.

Product Proof

Real LawFlow Pro screens, not generic mockups.

These proof assets show the working product ecosystem: live legal action visibility, configurable workflow automation and staff-side AI Helper operations.

LawFlow Pro Live Legal Action Board
Live Legal Action Board

Live Legal Action Board

A central operating view for legal actions, callbacks, matter activity and firm-wide intake visibility.

LawFlow Pro Call Flow Designer workflow automation
Workflow Automation

Call Flow Designer

Configurable call-flow and workflow controls for intake routes, escalation steps and approved legal process design.

LawFlow Pro AI Helper quick actions and command input
LawFlow Pro AI Helper approval gates and activity trail
AI Helper

AI Helper

Each solicitor can access AI Helper for day-to-day operational support: drafting emails, preparing updates, researching legal or client context, creating reminders, planning travel or visit notes, and keeping matters moving within controlled permissions.

Risk, Matter and Compliance Control

Conflict, entity and matter controls for legal operations.

LawFlow Pro is designed around the operational realities of firms: conflict search, audit rows, entity relationships, matter libraries and controlled linking between people and matters.

LawFlow Pro Conflict Admin and Audit History
Risk & Compliance

Conflict Admin & Audit History

Conflict search, audit rows and compliance review support for safer intake and matter handling.

LawFlow Pro Entity and Relationship Management controls
Entity & Matter Controls

Entity & Relationship Management

Entity relationships, client, opponent and witness links, plus custom matter type library setup.

LawFlow Pro Matter Management and assign entity to matter
Matter Management

Matter Management

Create matters, link entities to matters and manage the matter library with clearer operational control.

Choose how you want to use LawFlow Pro
CB

Custom Build

A tailored legal intake and action-control system for your firm.

  • Built around your departments, matter types and workflow
  • Configured call flows, intake forms and routing
  • Conflict, entity and restricted-record controls
  • Dashboard, audit and staff workflows
MS

Managed Service

Frontline AI helps run, refine and improve the system monthly.

  • Monthly workflow review and improvement planning
  • Updates to wording, routing and follow-up
  • Support for email, SMS, WhatsApp and dashboard actions
  • Ongoing controlled changes and testing

Capture every enquiry

Stop valuable legal enquiries disappearing into missed calls, inboxes, forms or delayed follow-up.

Reduce operational risk

Keep conflict-sensitive, restricted and urgent matters visible before they become a problem.

Move faster with control

Turn intake into action without losing auditability, routing discipline or human review.

LawFlow Pro

See how LawFlow Pro fits your firm

Start with a focused demo and map the first controlled workflow worth building.

Book a Demo