Managed AI Services | Frontline AI
Managed AI Services

Managed AI services for real-world service businesses.

Choose a managed Frontline AI package for your industry. We configure, operate and improve the AI workflows around your calls, enquiries, bookings, callbacks and customer follow-up — so you get outcomes without running a software project.

Included across managed services

The common operating layer behind every package.

Frontline AI manages the workflow, reviews the results and keeps improving the service as customer behaviour and business priorities change.

Enquiry capture
Missed-call recovery
Booking and callback support
Website assistant / approved knowledge
WhatsApp group invites
SMS campaigns with opt-out
Audience list marketing
Reporting and improvement
Growth tools included

Built-in Business Development

Turn missed calls, enquiries and customer interactions into follow-up campaigns, group invites and repeat business.

WhatsApp Group Invites

Invite callers, customers or prospects into managed WhatsApp groups after an enquiry, booking or interaction.

SMS Campaigns With Opt-Out

Send follow-up messages, reminders, offers and reactivation campaigns with clear STOP / opt-out handling.

Audience List Marketing

Build segmented lists from callers, forms and service enquiries, then follow up by product, service, location or interest.

Designed for permission-based follow-up, opt-out handling and cleaner customer communication.

Business growth tools dashboard showing SMS, WhatsApp and audience list marketing
What this includes

Managed operations, not just AI setup.

We keep the useful concepts from the original service, but operate them as a practical monthly managed service around your real customer-contact work.

01

Managed AI Reception

Capture calls, website enquiries, missed leads and customer questions with a supported front-office AI workflow.

02

Managed Booking & Callback Handling

Turn appointment requests, quote enquiries and missed calls into clear booking, callback or follow-up actions.

03

Managed Website Assistant

Operate an approved-knowledge assistant for website visitors, service questions and guided enquiry capture.

04

Managed Growth Campaigns

Run permission-aware follow-up lists, reactivation campaigns, reminders and customer group invites.

05

Monthly AI Operations Support

Review usage, tune prompts, update workflows and keep the service aligned with the business.

06

Reporting & Improvement

Provide activity visibility, opportunity tracking and practical improvement recommendations.

Evidence and operations

Proof areas we build around.

Managed AI should be visible and accountable. These are the areas we use to show what is happening, what needs escalation and where the service should improve next.

Activity reports Monthly activity, campaign and improvement summaries.
Lead and enquiry visibility Clear views of calls, forms, callbacks and customer actions.
Human escalation Defined handoff rules where AI should route work to people.
Content and workflow updates Approved knowledge, wording and routing kept current.
Campaign performance Follow-up lists, SMS activity and reactivation outcomes.
Practical outcomes Calls, bookings, leads, callbacks and enquiries.

Start with a focused fact-find.

Pick the managed service closest to your business and we will map the first controlled workflow worth operating.

Book a Fact-Find